Customer Service Pro - Flexible Schedule (Home Improvement)

Lowe's; Mason (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Mason, OH to welcome customers and help them find home improvement products. You will engage with shoppers, answer questions, and process transactions efficiently throughout the day.

This role offers flexible schedules, training, and growth opportunities within Lowe's, emphasizing teamwork and outstanding service to customers in a busy retail environment.

Qualifications

• Must have at least 6 months experience using a computer.
• Must have at least 6 months experience with common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic skills required.
• Ability to stand for long periods and lift up to 25 lbs.
• Bi-lingual skills a plus.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately for on-time receipt.
• Cross-train in other areas to support the team.
• Prepare merchandise in department per customer needs (e.g., paint tinting).
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Computer skills

Retail tech

Basic math

Communication

Physical stamina

Tools

POS systems

Job description

Lowe's is seeking a Customer Service Associate in Mason, OH to welcome customers and help them find home improvement products. You will engage with shoppers, answer questions, and process transactions efficiently throughout the day.

This role offers flexible schedules, training, and growth opportunities within Lowe's, emphasizing teamwork and outstanding service to customers in a busy retail environment.