Customer Service Pro — Flexible Schedule & Growth

Glenn Jones - State Farm Agent; Lafayette Mills (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Job summary

Glenn Jones - State Farm Agent in New Jersey is seeking a Customer Service Representative to support policyholders and help grow a local insurance agency. You will handle inquiries, updates, claims processes, and maintain thorough records while delivering a friendly, customer-focused experience.

The role emphasizes coaching, a cooperative team environment, and opportunities for advancement within a growing agency.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service

Job description

Glenn Jones - State Farm Agent in New Jersey is seeking a Customer Service Representative to support policyholders and help grow a local insurance agency. You will handle inquiries, updates, claims processes, and maintain thorough records while delivering a friendly, customer-focused experience.

The role emphasizes coaching, a cooperative team environment, and opportunities for advancement within a growing agency.