Customer Service Pro — Flexible Hours & Bonuses

Domino; Saint Peters (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible Hours

Competitive wages

Employee discount on all food items

Paid Training

Incredible Bonus Structure

Health, Dental & Vision Insurance (60+

Voluntary accident coverage

Flexible Spending Accounts

401(k)

Job summary

MBR Management at Mid Rivers Mall in St. Peters is hiring a part-time Customer Service Representative. You will greet customers, process orders, and resolve questions with a friendly, helpful attitude to ensure a positive guest experience.

This role emphasizes cash handling, POS use, and teamwork in a fast-paced setting; flexible hours including weekends and holidays are available, with paid training and growth opportunities.

Qualifications

• Excellent verbal and written communication skills.
• Ability to handle inquiries with empathy and calmness.
• Basic computer literacy and familiarity with POS systems.
• Availability to work weekends/holidays.
• Experience with CRM or upselling preferred.

Responsibilities

• Greet customers warmly and assist with inquiries, purchases, and service requests.
• Listen actively to customer concerns and provide timely solutions.
• Process transactions accurately using POS systems and handle payments.
• Address customer complaints with patience and professionalism.
• Maintain product knowledge and provide recommendations meeting customer needs.
• Keep the customer service area organized, clean, and stocked.
• Follow company policies while maintaining a customer-first mindset.
• Collaborate with team to ensure smooth operations and consistent service quality.
• Document customer interactions and feedback for continuous improvement.
• Support store operations during peak hours or events.

Skills

Communication

Active listening

Empathy

POS systems

Flexibility

Lifts up to 25 lbs

Tools

POS software

Job description

MBR Management at Mid Rivers Mall in St. Peters is hiring a part-time Customer Service Representative. You will greet customers, process orders, and resolve questions with a friendly, helpful attitude to ensure a positive guest experience.

This role emphasizes cash handling, POS use, and teamwork in a fast-paced setting; flexible hours including weekends and holidays are available, with paid training and growth opportunities.