Bilingual Customer Service Rep – Finance Training & Growth

Security Finance Corporation; Madison (WI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Training program

Excellent benefits package

Monthly bonus potential

Community service involvement

Growth opportunities

Job summary

Security Finance is seeking a customer-focused professional in Madison, WI. The role involves helping customers over the phone and in-person, handling loans, and assisting with income tax returns. No prior finance experience is required, as paid on-the-job training will be provided.

The position offers a chance to start in a supportive, open office environment and to grow with the company. You will be the first face customers see, delivering outstanding service, with opportunities to advance

Qualifications

• Customer service experience in a front-line role.
• Bilingual in English and Spanish is preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Skills

Bilingual English/Spanish

Customer service experience

Job description

Security Finance is seeking a customer-focused professional in Madison, WI. The role involves helping customers over the phone and in-person, handling loans, and assisting with income tax returns. No prior finance experience is required, as paid on-the-job training will be provided.

The position offers a chance to start in a supportive, open office environment and to grow with the company. You will be the first face customers see, delivering outstanding service, with opportunities to advance