Customer Service Pro – Fast-Paced Pizza Orders

SmartRecruiters, Inc.; Grand Rapids (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's Pizza in Grand Rapids is seeking a Customer Service Representative to take orders, assist customers, and ensure a friendly in-store experience. You will handle phone and in-person orders, assist with basic store duties, and contribute to a fast-paced team environment.

Ideal candidates bring strong communication, cash handling skills, and a willingness to deliver excellent service. Training is provided to help you grow within the franchise and support busy hungry hours.

Qualifications

• Friendly, positive attitude with strong customer service skills.
• Take orders over the phone and in person.
• Handle customer concerns and upsell where appropriate.
• Accurate monetary change and cash handling.
• Enter orders using a computer/POS system.
• Adapt to a fast-paced in-store environment.

Responsibilities

• Demonstrate friendly, positive attitude and customer service skills.
• Take orders over the phone and in person.
• Deal with customer concerns and upsell when appropriate.
• Manage food safety, hygiene and food preparation basics.
• Assist with stock, opening/closing duties and store cleanliness.

Skills

Customer service

Communication

Cash handling

Upselling

Food safety

Teamwork

Job description

Domino's Pizza in Grand Rapids is seeking a Customer Service Representative to take orders, assist customers, and ensure a friendly in-store experience. You will handle phone and in-person orders, assist with basic store duties, and contribute to a fast-paced team environment.

Ideal candidates bring strong communication, cash handling skills, and a willingness to deliver excellent service. Training is provided to help you grow within the franchise and support busy hungry hours.