A popular pizza restaurant in Grand Rapids seeks a Customer Service Representative to join their team. You will engage with customers through phone and in-store orders, provide excellent service, and upsell menu items. Ideal candidates should demonstrate great communication skills and a positive attitude while ensuring customer satisfaction. This full-time role offers a dynamic work environment and opportunities to grow within the company.
Qualifications
Must be able to communicate verbally with customers and co-workers.
Ability to comprehend and give correct written instructions.
Experience handling customer concerns preferred.
Responsibilities
Demonstrate a friendly, positive attitude.
Take orders over the phone and in person.
Upsell menu items to customers.
Skills
Customer service skills
Positive attitude
Communication skills
Ability to upsell
Job description
A popular pizza restaurant in Grand Rapids seeks a Customer Service Representative to join their team. You will engage with customers through phone and in-store orders, provide excellent service, and upsell menu items. Ideal candidates should demonstrate great communication skills and a positive attitude while ensuring customer satisfaction. This full-time role offers a dynamic work environment and opportunities to grow within the company.