Customer Service Pro | Fast, Friendly Retail Support

Paycom - ATS; Morgantown (WV); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

Paycom - ATS is seeking a Customer Service Representative (CSR) in Morgantown, WV. This hourly position supports fast, friendly customer service and involves a wide range of store duties, from stocking and cleaning to cash handling and basic computer work.

The CSR will interact with customers and fellow staff, stand for long periods, and be able to perform physical tasks such as lifting up to 50 pounds. Schedule is determined by the General Manager and may be full-time or part-time.

Qualifications

• Must be able to read, write, and communicate in English.
• Able to perform basic mathematical calculations for store forms.
• Experience or ability to handle customer interactions professionally.
• Ability to provide fast, friendly service and work with others.

Responsibilities

• Cooperate with and interact in a productive way with fellow employees.
• Be able to work and stand for up to eight hours.
• Read, understand, write, and communicate in English.
• Perform mathematical calculations when completing store forms.
• Check identification and pricing of merchandise.
• Lift, carry and push up to 50 pounds on a shift.
• Stock shelves and coolers.
• Retrieve merchandise for customers.
• Tolerate exposure to cleaning products and sanitizing solutions.
• Clean windows and change gas price signs.
• Sweep and mop floors, dust shelves, remove trash, and place bins outside.
• Clean the parking lot and surrounding grounds.
• Enter and work in a cooler up to 45 minutes at 36-40°F.
• Enter and work in freezer up to 10 minutes at 0°F.
• Learn and work on a computer.

Skills

Reading & writing English

Mathematical calculations

Cash handling

Customer service

Job description

Paycom - ATS is seeking a Customer Service Representative (CSR) in Morgantown, WV. This hourly position supports fast, friendly customer service and involves a wide range of store duties, from stocking and cleaning to cash handling and basic computer work.

The CSR will interact with customers and fellow staff, stand for long periods, and be able to perform physical tasks such as lifting up to 50 pounds. Schedule is determined by the General Manager and may be full-time or part-time.