Customer Service Pro: Equipment & Rentals Specialist

Uhaul; Concord (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Job summary

U-Haul is seeking a Customer Service Representative in Concord, CA to be the face of our exceptional service. You will assist customers, manage rentals with U-Scan tech, and help inspect and park equipment while delivering friendly, helpful support.

The role includes on-the-job education and opportunities for advancement. Competitive hourly pay and a benefits-rich environment are provided to eligible employees.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.
• Strong customer service orientation and communication skills.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Good driving record

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative in Concord, CA to be the face of our exceptional service. You will assist customers, manage rentals with U-Scan tech, and help inspect and park equipment while delivering friendly, helpful support.

The role includes on-the-job education and opportunities for advancement. Competitive hourly pay and a benefits-rich environment are provided to eligible employees.