Customer Service Pro: Bonuses, Training & Benefits

Uhaul; Hammond (IN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid holidays, vacation & sick days

Life insurance

Discounts on Apple products & more

Job summary

U-Haul is hiring a Customer Service Representative in Hammond, Indiana to assist customers with U-Haul products. You will manage rentals with U-Scan, move and hook up trucks, and inspect equipment on the lot.

This role requires a valid driver's license and a high school diploma; propane and forklift certifications are offered after employment. U-Haul offers substantial benefits, career stability, and opportunities for advancement.

Qualifications

• Valid driver's license and ability to maintain a good driving record
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services
• Use smartphone-based U-Scan technology to manage rentals and inventory
• Move and hook up U-Haul trucks and trailers
• Clean and inspect equipment on the lot including checking fluid levels
• Answer questions and educate customers regarding products and services
• Prepare rental invoices and accept equipment returned from rental
• Install hitches and trailer wiring
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University

Skills

Customer service

Communication

Problem solving

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Job description

U-Haul is hiring a Customer Service Representative in Hammond, Indiana to assist customers with U-Haul products. You will manage rentals with U-Scan, move and hook up trucks, and inspect equipment on the lot.

This role requires a valid driver's license and a high school diploma; propane and forklift certifications are offered after employment. U-Haul offers substantial benefits, career stability, and opportunities for advancement.