Customer Service & Policy Support - Flexible Schedule

Craig Baldwin - State Farm Agent; Lakewood (CO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Craig Baldwin - State Farm Agent is seeking a Customer Service Representative to join the team in Lakewood, CO. You will handle customer inquiries, assist with policy changes, and coordinate with agency members to deliver exceptional service to the community.

The role offers a path for internal growth and development, with a focus on accuracy, responsiveness, and a customer-first approach in a supportive, high-expectation environment.

Qualifications

• Clear communication and people skills.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail oriented

Customer service experience

Job description

Craig Baldwin - State Farm Agent is seeking a Customer Service Representative to join the team in Lakewood, CO. You will handle customer inquiries, assist with policy changes, and coordinate with agency members to deliver exceptional service to the community.

The role offers a path for internal growth and development, with a focus on accuracy, responsiveness, and a customer-first approach in a supportive, high-expectation environment.