Customer Service Phone Specialist - Full-Time

RC Willey; Meridian (ID); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

7 paid holidays

Employee discounts

Parental leave

Life Insurance

401(k) with match

Wellness incentives

Profit-sharing

Tuition Reimbursement

Career growth opportunities

Job summary

RC Willey in Boise is seeking a friendly Call Center Customer Service Phone Representative to assist customers over the phone, answer questions, process orders, and resolve service issues. This full-time role supports delivery, sales, and store teams with professional phone assistance and timely follow-up.

The position offers a starting wage of $18.00 per hour, Monday–Saturday schedules with a day off during the week, and a comprehensive benefits package including PTO, health coverage, holiday

Qualifications

• Excellent customer service and problem-solving skills.
• Must have the ability to handle difficult situations with customers.
• Basic computer and typing skills needed.
• Must be able to multi-task, pay attention to details and follow through with assigned tasks.
• Must be dependable and self-motivated.

Responsibilities

• Receive and respond to customer calls regarding questions, concerns, delivery, sales and service issues.
• Provide phone assistance to delivery, customer service, and store departments.
• Follow-up with customer issues and service requests in a timely and professional manner.
• All other duties as assigned.

Skills

Customer service

Problem solving

Multitasking

Typing

Computer literacy

Job description

RC Willey in Boise is seeking a friendly Call Center Customer Service Phone Representative to assist customers over the phone, answer questions, process orders, and resolve service issues. This full-time role supports delivery, sales, and store teams with professional phone assistance and timely follow-up.

The position offers a starting wage of $18.00 per hour, Monday–Saturday schedules with a day off during the week, and a comprehensive benefits package including PTO, health coverage, holiday