Call Center Customer Service

RC Willey; Meridian (ID); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

7 paid holidays

Employee discounts

Parental leave

Life Insurance

401(k) with match

Wellness incentives

Profit-sharing

Tuition Reimbursement

Career growth opportunities

Job summary

RC Willey in Boise is seeking a friendly Call Center Customer Service Phone Representative to assist customers over the phone, answer questions, process orders, and resolve service issues. This full-time role supports delivery, sales, and store teams with professional phone assistance and timely follow-up.

The position offers a starting wage of $18.00 per hour, Monday–Saturday schedules with a day off during the week, and a comprehensive benefits package including PTO, health coverage, holiday

Qualifications

• Excellent customer service and problem-solving skills.
• Must have the ability to handle difficult situations with customers.
• Basic computer and typing skills needed.
• Must be able to multi-task, pay attention to details and follow through with assigned tasks.
• Must be dependable and self-motivated.

Responsibilities

• Receive and respond to customer calls regarding questions, concerns, delivery, sales and service issues.
• Provide phone assistance to delivery, customer service, and store departments.
• Follow-up with customer issues and service requests in a timely and professional manner.
• All other duties as assigned.

Skills

Customer service

Problem solving

Multitasking

Typing

Computer literacy

Job description

# Call Center Customer ServiceBack To Jobs Apply Online### Location**Boise, Idaho Store** 3301 E Lanark St Meridian, ID 83642### Hours**Full-Time**### Starting Wage$18.00per hour### Description**Call Center Customer Service**RC Willey is seeking a friendly and professional Customer Service Phone Representative to assist customers over the phone. In this fast-paced role, you’ll handle inquiries, process orders, and provide solutions while ensuring a positive customer experience. We’re looking for detail-oriented individuals with strong communication skills who are committed to delivering excellent service and upholding RC Willey’s high standards.**Full-Time: Monday - Saturday with a day off during the week.****Open shift: 9:30am - 6pm****Closing shift: 11:30am - 8pm****Saturday's alternate shifts.****Ready to Join the Team?**RC Willey offers comprehensive, and exceptional benefits designed to keep you and your family healthy, including:* Paid Time Off, start accruing from day one* Medical, dental and vision insurance* 7 paid holidays – plus, we’re closed every Sunday* Generous employee discounts on merchandise* Paid parental leave to support your growing family* Associate referral program* Life insurance* 401(k) with company match to build your financial future* Wellness incentives* Annual profit-sharing incentive* Career growth opportunities* Tuition Reimbursement for continued learning* A fun and supportive work environment – be part of a team that values collaboration, recognition, and a great workplace culture* And more!**Key Responsibilities*** Receive and respond to customer calls regarding questions, concerns, delivery, sales and service issues* Provide phone assistance to delivery, customer service, and store departments* Follow-up with customer issues and service requests in a timely and professional manner* All other duties as assigned**Skills and Qualifications*** Excellent customer service and problem-solving skills* Must have the ability to handle difficult situations with customers* Basic computer and typing skills needed* Must be able to multi-task, pay attention to details and follow through with assigned tasks* Must be dependable and self-motivated*To help keep our associates and customers safe, we perform a criminal background check and a pre-employment drug screen.*---Posted: **October 12, 2026**