Customer Service Pharmacy Technician

SpecialtyRX; Town of Florida (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

SpecialtyRx is a Long-Term Care pharmacy providing pharmaceutical services to long term care facilities and assisted living communities. This role supports data entry, phone inquiries, order processing, and customer service within onsite shift.

Ideal candidates have Active FL Pharmacy Technician license, LTC experience, strong attention to detail, and solid computer skills. The position offers a competitive salary and benefits with rotating weekends and holidays.

Qualifications

• Active FL Board of Pharmacy, Pharmacy Technician License required.
• Previous experience in pharmacy.
• LTC pharmacy experience preferred.
• Knowledge of brand name and generic medications.
• Strong attention to detail and organizational skills.
• Moderate to advanced computer skills required.
• Great telephone etiquette a must.
• Frameworks / ECM knowledge a plus.
• High school diploma or equivalent.

Responsibilities

• Perform duties assigned by the Data Entry Manager.
• Answer phones and respond to orders, re-orders and general customer inquiries.
• Handle and resolve client complaints and inquiries in a timely manner.
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed.

Skills

Telephone etiquette

Attention to detail

Organizational skills

Computer skills

Education

High school diploma or equivalent

Active FL Board of Pharmacy, Pharmacy Technician License

Tools

Frameworks / ECM knowledge

Job description

Job Description

Job Description

Our Company

SpecialtyRx is a Long-Term Care pharmacy providing pharmaceutical services to long term care facilities and assisted living communities. SpecialtyRx takes pride in delivering personalized care and quality pharmacy services.

Responsibilities:

• Perform duties assigned by the Data Entry Manager
• Answer phones and respond to orders, re-orders and general customer inquiries
• Handle and resolve client complaints and inquiries in a timely manner
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed

Qualifications:

• Active FL Board of Pharmacy, Pharmacy Technician Licensed required
• Previous experience in pharmacy
• LTC pharmacy experience preferred
• Knowledge of brand name and generic medications
• Strong attention to detail and organizational skills
• Moderate to advanced computer skills required
• Great telephone etiquette a must
• Frameworks / ECM knowledge a plus
• High school diploma or equivalent

Shift:

• 2:30pm-11:00pm with rotating weekends and holidays.
• Onsite

Company Benefits:

• We offer a competitive salary and benefit package

EEO Statement, SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.

EO/Minorities/Females/Disabled/Veterans