Customer Service Pharmacy Technician

SpecialtyRx, Inc; Sandy Springs (GA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Specialty Rx, Inc. is seeking a detail‑oriented Data Entry Clerk to join our team in Sandy Springs, GA. This onsite role supports the Data Entry Manager by handling orders, answering phones, and resolving customer inquiries after hours.

Qualified candidates hold a GA Pharmacy Technician license, have pharmacy experience, and demonstrate strong computer skills and professional telephone etiquette. The position offers a competitive salary and benefits, with a 2:30pm-11:00pm shift and onsite work.

Qualifications

• Active GA Board of Pharmacy, Pharmacy Technician license required.
• Experience in pharmacy operations or data entry.
• LTC pharmacy experience preferred.
• Knowledge of brand name and generic medications.
• Strong attention to detail and organizational skills.
• Moderate to advanced computer skills.
• Great telephone etiquette a must.
• High school diploma or equivalent.
• Frameworks / ECM knowledge a plus.

Responsibilities

• Perform duties assigned by the Data Entry Manager.
• Answer phones and respond to orders, re-orders and general customer inquiries.
• Handle and resolve client complaints and inquiries in a timely manner.
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed.

Skills

Telephone etiquette

Attention to detail

Computer skills

Customer service

Medical terminology

Education

High school diploma or equivalent

Active GA Pharmacy Technician license

Tools

ECM knowledge

Job description

At Specialty Rx, Inc., our mission is to provide exceptional service guided by our CARE culture — Commitment, Accountability, Respect, and Excellence. The highest priority of each employee is to deliver top-quality service to our customers and colleagues, whether directly or through supporting others. This job description outlines the primary responsibilities through which employees embody our CARE values and contribute to the company’s mission of outstanding service.

Responsibilities

• Perform duties assigned by the Data Entry Manager.
• Answer phones and respond to orders, re-orders and general customer inquiries.
• Handle and resolve client complaints and inquiries in a timely manner.
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed.

Qualifications

• Active GA Board of Pharmacy, Pharmacy Technician Licensed required.
• Previous experience in pharmacy.
• LTC pharmacy experience preferred.
• Knowledge of brand name and generic medications.
• Strong attention to detail and organizational skills.
• Moderate to advanced computer skills required.
• Great telephone etiquette a must.
• Frameworks / ECM knowledge a plus.
• High school diploma or equivalent.

Shift

• 2:30pm-11:00pm with rotating weekends and holidays.
• Onsite.

Company Benefits

• We offer a competitive salary and benefit package.

EEO Statement, SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.
EO/Minorities/Females/Disabled/Veterans.