Customer Service Pharmacy Technician

specialty rx; Florida; Remote; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

Specialty Rx, Inc. in Sunrise, FL is seeking a Data Entry/Customer Service professional to support pharmacy operations and customer inquiries, ensuring accurate data entry and timely responses to orders.

The role requires an active FL Pharmacy Technician license and a high school diploma, with LTC experience preferred. Remote work is available; shift is 2:30pm-11:00pm with rotating weekends and holidays.

Qualifications

• Active FL Board of Pharmacy, Pharmacy Technician Licensed required.
• Previous experience in pharmacy.
• LTC pharmacy experience preferred.
• Knowledge of brand name and generic medications.
• Shift: 2:30pm-11:00pm with rotating weekends and holidays.
• Remote work option.

Responsibilities

• Perform duties assigned by the Data Entry Manager.
• Answer phones and respond to orders, re-orders and general customer inquiries.
• Handle and resolve client complaints and inquiries in a timely manner.
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed.

Skills

Attention to detail

Computer skills

Customer service

Education

High school diploma

Tools

ECM knowledge

Job description

• Location 15461 SW 12th St Suite 108,Sunrise, FL, 33326,United States
• Other Compensation Quarterly Incentive Program
• Job Category #customerservice
• Employee Type Full Time
• Required Degree High school

Contact information

Description

At Specialty Rx, Inc., our mission is to provide exceptional service guided by our CARE culture — Commitment, Accountability, Respect, and Excellence. The highest priority of each employee is to deliver top-quality service to our customers and colleagues, whether directly or through supporting others. This job description outlines the primary responsibilities through which employees embody our CARE values and contribute to the company’s mission of outstanding service

Responsibilities:

• Perform duties assigned by the Data Entry Manager
• Answer phones and respond to orders, re-orders and general customer inquiries
• Handle and resolve client complaints and inquiries in a timely manner
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed

Qualifications:

• Active FL Board of Pharmacy, Pharmacy Technician Licensedrequired
• Previous experience in pharmacy
• LTC pharmacy experience preferred
• Knowledge of brand name and generic medications
• Strong attention to detail and organizational skills
• Moderate to advanced computer skills required
• Frameworks / ECM knowledge a plus
• High school diploma or equivalent

Shift:

• 2:30pm-11:00pm with rotating weekends and holidays.
• Remote

Company Benefits:

• We offer a competitive salary and benefit package

EEO Statement, SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.