Customer Service & Payments Specialist

Travelwithsan; Sacramento (CA); Híbrido; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Travelwithsan in Sacramento is seeking a Customer Service Representative to join our team. You will assist customers with daily needs, process transactions, and route inquiries to the right departments to ensure accuracy and efficiency.

The role emphasizes detail, clear communication, and a friendly, professional approach. You will work closely with colleagues to resolve concerns, maintain records, and uphold company policies while delivering outstanding service to our customers.

Qualificações

• Strong attention to detail and accuracy in handling transactions.
• Excellent verbal and written communication skills.
• Previous customer service experience is preferred.
• Ability to work well independently and in a team.

Responsabilidades

• Assist customers with daily needs and inquiries.
• Process payments and deposits accurately.
• Handle cash transactions and maintain records.
• Direct customers to the appropriate department.
• Provide information about products and services and policies.
• Maintain up-to-date knowledge of company offerings and procedures.
• Follow established procedures for customer transactions and requests.

Conhecimentos

Attention to detail

Communication skills

Cash handling

Team player

Problem-solving

Descrição da oferta de emprego

Travelwithsan in Sacramento is seeking a Customer Service Representative to join our team. You will assist customers with daily needs, process transactions, and route inquiries to the right departments to ensure accuracy and efficiency.

The role emphasizes detail, clear communication, and a friendly, professional approach. You will work closely with colleagues to resolve concerns, maintain records, and uphold company policies while delivering outstanding service to our customers.