Customer Service/Parts Counter Associate - St. Henry Location

True Value Company; St. Henry (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

True Value Company is seeking a Customer Service/Parts Counter Associate for its St. Henry location. In this role, you will assist customers by providing product and service information, resolving technical issues, and helping with rental items. The position requires physical lifting and operation of machinery.

Candidates should have previous experience in customer service or sales. Excellent communication skills and a positive demeanor are essential. This position is primarily evenings and includes weekend rotation.

Qualifications

• Previous experience in customer service, sales, or other related fields is a plus.
• Ability to build rapport with clients.
• Ability to prioritize and multitask.
• Positive and professional demeanor.
• Excellent written and verbal communication skills.

Responsibilities

• Help customers by providing product and service information.
• Resolve technical issues.
• Assist with rental items and machinery.
• Make keys and fill propane tanks.
• Operate small equipment as needed.

Skills

Customer service experience

Sales experience

Ability to build rapport with clients

Prioritization and multitasking skills

Positive and professional demeanor

Excellent written and verbal communication skills

Job description

Position:Customer Service/Parts Counter Associate - St. Henry Location

As a Customer Service/Parts Counter Associate you will be responsible for helping customers by providing product and service information and resolving technical issues. You will also be responsible for helping customers with all rental items, including how to operate and loading units. Job can include some physical lifting and use of machinery. This position will also include other tasks such as making keys, filling propane tanks, operating some small equipment, and assisting customers through the store as needed. This position will require you to learn our Point Of Sale System, Rental System, and a basic understanding of how to run/operate all rental equipment. Hard, thoughtful, and company minded workers do best in our company. This position is mostly evenings and a rotation of weekends.

Qualifications: Previous experience in customer service, sales, or other related fields is a plus

• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills