Customer Experience Specialist - Fast-Paced Pizza

Domino's; Festus (MO); On-site; USD 26,000 - 32,000; Full time

Job summary

Domino's Pizza in Festus, Missouri is seeking a friendly and professional Customer Service Representative to join our team at 801 Collins Drive. As a key member of our customer-facing staff, you'll help ensure every guest has a great experience with each interaction and support team members during busy periods.

This full-time role involves answering phones, taking orders, processing payments, and assisting with food preparation while maintaining a clean, welcoming workspace.

Qualifications

• Strong communication skills with a friendly and professional demeanor.
• Ability to multitask in a fast-paced environment.
• Willingness to assist team and support colleagues.
• Basic computer literacy for POS systems.
• Physical ability to stand and lift up to 25 lbs as needed.
• Weekends, holidays, and varied shifts may be required.

Responsibilities

• Answer incoming phone calls and take customer orders accurately.
• Provide friendly, professional customer service and resolve issues.
• Process cash and credit card transactions.
• Assist in pizza preparation and other tasks as needed.
• Maintain a clean, organized workspace.
• Support team during busy periods.
• Stand for extended periods and lift up to 25 lbs.

Skills

Communication skills

Multitasking

Teamwork

Customer service

Attention to detail

Flexibility

Education

High school diploma or equivalent

Job description

Domino's Pizza in Festus, Missouri is seeking a friendly and professional Customer Service Representative to join our team at 801 Collins Drive. As a key member of our customer-facing staff, you'll help ensure every guest has a great experience with each interaction and support team members during busy periods.

This full-time role involves answering phones, taking orders, processing payments, and assisting with food preparation while maintaining a clean, welcoming workspace.