Customer Service Rep(01569) - 801 COLLINS DRIVE

Domino's Pizza; Festus (MO); On-site; USD 26,000 - 36,000; Full time

Job summary

Domino's Pizza in Festus, MO is seeking a friendly Customer Service Representative to join our team. You will answer phone orders, provide excellent service, handle transactions, and support food prep in a fast-paced environment.

Flexibility to work weekends and holidays is required, and basic computer literacy for POS systems is needed. Prior customer service experience is a plus, with a high school diploma or equivalent preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience a plus.
• Flexibility to work weekends and holidays.
• Basic computer literacy for POS systems.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Process cash and credit card transactions.
• Assist in pizza preparation and other food-related tasks as needed.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Handle multiple tasks simultaneously in a fast-paced environment.
• Lift up to 25 lbs. when necessary.
• Adhere to company policies and food safety regulations.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Friendly demeanor

Education

High school diploma or equivalent

Tools

POS systems

Job description

Job Description

Domino's Pizza in Festus, United States is seeking a friendly and professional Customer Service Representative to join our team at 801 Collins Drive. As a key member of our customer-facing staff, you'll play a crucial role in ensuring our customers have a great experience with every interaction.

• Answer incoming phone calls and take customer orders accurately and efficiently
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Process cash and credit card transactions
• Assist in pizza preparation and other food-related tasks as needed
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Handle multiple tasks simultaneously in a fast-paced environment
• Lift up to 25 lbs. when necessary
• Adhere to company policies and food safety regulations

Qualifications

• Strong communication skills with a friendly and professional demeanor
• Ability to follow directions and pay attention to detail
• Flexibility to work weekends, holidays, and various shifts as needed
• Positive attitude and an easy smile
• Basic computer literacy for operating point-of-sale systems
• Excellent multitasking abilities
• Team-oriented mindset with a willingness to support colleagues
• Customer-focused approach to problem-solving
• Physical ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent (preferred)
• Previous customer service experience is a plus, but not required

Additional Information

All your information will be kept confidential according to EEO guidelines.