Customer Service & Order Specialist

SmartRecruiters, Inc.; Newark (NJ); On-site; USD 28,000 - 36,000; Full time

Job summary

SmartRecruiters, Inc. in Newark, New Jersey is seeking a Store Customer Service Representative to stock ingredients from the delivery area to storage, work area, and walk-in cooler, while handling customer orders.

The role requires accurate basic math, cash handling, and strong verbal and written communication to take and process orders over the phone and in person, with daily housekeeping and paperwork duties.

Qualifications

• Ability to add, subtract, multiply, and divide accurately and quickly.
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Responsibilities

• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Skills

Numerical skills

Cash handling

Verbal communication

Written communication

Order entry

Teamwork

Job description

SmartRecruiters, Inc. in Newark, New Jersey is seeking a Store Customer Service Representative to stock ingredients from the delivery area to storage, work area, and walk-in cooler, while handling customer orders.

The role requires accurate basic math, cash handling, and strong verbal and written communication to take and process orders over the phone and in person, with daily housekeeping and paperwork duties.