Customer Service & Order Processing Specialist

SmartRecruiters, Inc.; Macungie (Lehigh County); On-site; USD 25,000 - 36,000; Full time

Job summary

SmartRecruiters, Inc. at 171 W. Main Street seeks a Customer Service Representative to manage in-store and phone orders within a busy retail setting. You will stock ingredients, take inventories, process orders, and keep the area clean daily.

Ideal candidates will have strong math skills for accurate cash handling, excellent communication, and proficient data entry using a keyboard or touch screen to process orders both in person and by phone.

Qualifications

• Stock ingredients and maintain storage area.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility daily.
• Accurately perform basic math for cash handling and change.
• Entr y orders using keyboard or touch screen; communicate clearly with customers.

Responsibilities

• Stock ingredients from delivery area to storage, work area, and walk-in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Communicate orders clearly to customers and coworkers; use computer for order entry.

Skills

Customer service

Order processing

Cash handling

Inventory management

Communication

Data entry

Typing

Job description

SmartRecruiters, Inc. at 171 W. Main Street seeks a Customer Service Representative to manage in-store and phone orders within a busy retail setting. You will stock ingredients, take inventories, process orders, and keep the area clean daily.

Ideal candidates will have strong math skills for accurate cash handling, excellent communication, and proficient data entry using a keyboard or touch screen to process orders both in person and by phone.