Store Customer Service Specialist - Quick, Accurate Orders

SmartRecruiters, Inc.; Newark (NJ); On-site; USD 26,000 - 38,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Customer Service Rep to assist customers by phone and in person at 465 Springfield Ave. The role involves taking and processing orders, stocking ingredients, and maintaining accurate records in a fast-paced store environment.

As a full-time position, strong verbal and written communication, basic math, and data-entry skills are essential. The job requires reliable teamwork to coordinate order processing and inventory tasks daily.

Qualifications

• Must have strong verbal, writing, and telephone communication to take and process orders.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Responsibilities

• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Skills

Verbal communication

Written communication

Telephone skills

Order entry

Math proficiency

Tools

Calculator

Job description

SmartRecruiters, Inc. is seeking a Customer Service Rep to assist customers by phone and in person at 465 Springfield Ave. The role involves taking and processing orders, stocking ingredients, and maintaining accurate records in a fast-paced store environment.

As a full-time position, strong verbal and written communication, basic math, and data-entry skills are essential. The job requires reliable teamwork to coordinate order processing and inventory tasks daily.