Customer Service – Order Fulfillment Coordinator

Spectra Colors Corp; Kearny (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401K

Medical Insurance

Life Insurance

Paid Company Holidays

Free Parking

Job summary

Spectra Colors Corp is seeking an Order Fulfillment Coordinator to enhance order processing and customer service within a collaborative environment. The ideal candidate will possess an associate's degree, relevant experience, and strong communication skills. Join our team and contribute to our industry leadership while growing both professionally and personally.

Qualifications

• 2 years of experience in a relevant field.
• Ability to communicate effectively with customers and departments.
• Skills in basic mathematics and report writing.

Responsibilities

• Process orders and manage customer needs.
• Coordinate with purchasing, lab, warehouse, and shipping.
• Communicate with customers via email and phone.

Skills

Communication

Customer Service

Mathematics

People Skills

Computer Skills

Education

Associate’s degree in business or related field

Tools

MS Office Suite

Inventory Management Software

Job description

Spectra Colors Corp., founded in 1987 is a recognized and respected global supplier of high quality dyes and colorants with loyal customers and an extensive list of customized products and services.

About the Opportunity
Help the Company be a leader in the industry by being the best Order Fulfillment Coordinator who is detail-oriented, customer focused, and has excellent communication skills. There’s no room for slackers or the risk-averse.

The Company invests in its employee’s personal and professional growth. The culture is truly collaborative. Everyone’s input is valued. You’ll be working with a visible and accessible management team.

Job Responsibilities

Processes orders and fulfills customer needs and requirements. Principle job responsibility is coordination of customer order processing, working with purchasing, lab, warehouse, shipping, and billing. Establishes a working relationship with our customers by communicating via e-mail or telephone with customer or company employees.

Qualifications

• Associate’s degree or equivalent training in business, customer service or sales function.
• Must have minimum 2 years of experience in relevant environment or industry.
• Ability to apply basic mathematics (add, subtract, multiply, divide) Ability to calculate percentages and interpret formulas.
• Must have excellent verbal and written communication and ability to work with the different departments effectively.
• Must have exceptional people skills.
• Ability to write routine reports and correspondence.
• Must have basic computer skills including MS Office Suite and experience with some type of inventory management or procurement software.

Benefits
We recognize people as our most valuable asset. Our competitive salary and benefits package includes 401K, medical insurance, life insurance, paid company holidays, and free parking.

*The Company proudly supports Affirmative Action. The Company is an Equal Opportunity Employer and is committed to workforce diversity. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. Pre-employment drug screening required.