Customer Service & Order Coordinator

KGPCo.com; Faribault (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Generous vacation and sick time

Job summary

KGPCo.com is seeking a customer service representative in Faribault, MN. The role involves building and maintaining relationships with customers, ensuring their satisfaction through excellent service. You will handle inquiries regarding orders and utilize CRM systems for documentation.

Candidates should have an Associate's Degree and experience in customer service. Proficiency in Microsoft Office and strong communication skills are essential. Competitive benefits offered, including medical, dental, and a 401(k) plan.

Qualifications

• Prior work experience in office/customer service is preferred.
• Excellent written and verbal communication abilities are required.
• Ability to prioritize in a fast-paced environment is crucial.

Responsibilities

• Serve as a contact point for assigned customers.
• Maintain positive relationships and excellent customer service.
• Document activities in CRM to ensure customer satisfaction.

Skills

Communication skills

Organizational skills

Customer service

Proficiency in Microsoft Office

Education

Associate's Degree (A.A.)

Job description

KGPCo.com is seeking a customer service representative in Faribault, MN. The role involves building and maintaining relationships with customers, ensuring their satisfaction through excellent service. You will handle inquiries regarding orders and utilize CRM systems for documentation.

Candidates should have an Associate's Degree and experience in customer service. Proficiency in Microsoft Office and strong communication skills are essential. Competitive benefits offered, including medical, dental, and a 401(k) plan.