Customer Service Ops Lead — Assistant Manager

Nino Salvaggio International Marketplace; Clinton Charter Township (MI); On-site; USD 45,000 - 57,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Tuition assistance

Vision insurance

Employee discount

Company paid life insurance policy

Company paid LTD policy

Job summary

Nino Salvaggio International Marketplace in Clinton Township is seeking an Assistant Customer Service Manager to help direct and supervise the customer service department. The role emphasizes delivering superior customer service, managing cash handling, scheduling, and staff development.

The position requires a high school diploma or GED, prior cash handling and customer service experience, and the ability to work early mornings, evenings, and weekends.

Qualifications

• High school diploma or GED is required.
• Previous cash handling experience is required.
• Previous customer service experience is required.
• Previous management experience is preferred.
• Must be able to work early mornings, nights and weekends.
• Must have reliable transportation.

Responsibilities

• Assist customer service manager with directing and supervising all department functions to ensure productivity and excellent customer service.
• Assist with cash management, line flow and scheduling, attendance tracking, refunds, audits, etc.

Skills

Customer service

Cash handling

Leadership

Education

High school diploma or GED

Job description

Nino Salvaggio International Marketplace in Clinton Township is seeking an Assistant Customer Service Manager to help direct and supervise the customer service department. The role emphasizes delivering superior customer service, managing cash handling, scheduling, and staff development.

The position requires a high school diploma or GED, prior cash handling and customer service experience, and the ability to work early mornings, evenings, and weekends.