Customer Service Operator

MAZZIOS LLC GROUP; Tulsa (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

MAZZIOS LLC GROUP is seeking a customer service representative at their Tulsa Call Center. This role primarily involves assisting customers in making food selections and resolving any complaints through appropriate compensation and thorough documentation.

Applicants should have at least six months to one year of experience in general office or customer service, with proficient typing and good communication skills essential for understanding various customer needs.

Qualifications

• At least six months to one year of general office or customer service experience is preferred.
• Proficient typing and computer skills for data entry and order input.
• Ability to understand diverse customer needs.

Responsibilities

• Assisting customers in making food selections.
• Resolving complaints through proper compensation and documentation.

Skills

Proficient typing (25 to 35 WPM)

Good communication skills

Job description

Job Details

Job Location: 721 Tulsa Call Center - Tulsa, OK 74145

Job Summary

Primarily responsible for assisting customers in making food selections and resolving complaints through proper compensation and documentation.

Principal Duties

The following represents the majority of the duties performed by the position but are not meant to be all inclusive nor prevent other duties from being assigned when necessary. The duties identified below with an * have been determined to be essential functions of the position.

Experience

• At least six months to one year of general office or customer service experience is preferred.

Skills

The position requires proficient typing (25 to 35 WPM) and computer skills to perform data entry and order input on a PC. Position also requires good communication skills to understand a variety of customers and correctly record orders.

Equal Opportunity Employer

We’re proud to be an Equal Opportunity Employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.