Customer Service & Operations Leader

Cintas Corporation; Bridgeville (Allegheny County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match/Profit分享/ES0

Job summary

Cintas Corporation seeks a Service Manager to directly lead our customer-facing Service team in the Pittsburgh area. You will hire, manage performance, and foster a safe, productive work environment while ensuring high customer satisfaction and timely resolution of issues.

You will drive sales, profits, inventory and payroll goals, manage a budget, and provide hands-on support to the team, including visits to customer sites and occasional vehicle travel.

Qualifications

• Valid driver's license required.
• High School Diploma or GED; Bachelor's degree or equivalent experience preferred.
• Experience in industrial sales or customer service preferred.
• Availability to start within two weeks after offer.

Responsibilities

• Directly manage the customer-facing Service team.
• Hire and manage team performance; foster a safe working environment.
• Resolve customer-related issues and ensure customer satisfaction.
• Train the team on effective sales techniques.
• Meet sales, profit, inventory and payroll goals; manage budget and operations.
• Provide hands-on support to reports; accompany service reps or visit customers as needed.
• Drive company vehicle to customer locations and assist in pickup/delivery; perform managerial duties.

Skills

Valid driver's license

Experience in industrial sales

Customer service experience

Available to start within two weeks

Education

High School Diploma/GED

Bachelor's degree or equivalent

Job description

Cintas Corporation seeks a Service Manager to directly lead our customer-facing Service team in the Pittsburgh area. You will hire, manage performance, and foster a safe, productive work environment while ensuring high customer satisfaction and timely resolution of issues.

You will drive sales, profits, inventory and payroll goals, manage a budget, and provide hands-on support to the team, including visits to customer sites and occasional vehicle travel.