CUSTOMER SERVICE OFFICE STAFF MEMBER

Rebel Refrigeration, A/C, & Plumbing; Las Vegas (NV); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

Paid holidays

Bonus based on performance

Employee discounts

Training & development

Opportunity for advancement

Job summary

Rebel Refrigeration, A/C, & Plumbing in Las Vegas is seeking an office staff member to join our team. Prior home services experience is a big plus, and the role involves call handling, dispatch support, quotes, and data entry.

Qualified candidates have 4–6 years of experience, can pass a background check and drug test, hold a valid driver’s license, and work well in a fast-paced, team-driven environment with occasional overtime.

Qualifications

• Must have 4-6 years experience.
• Able to pass drug test and background check.
• Must have valid driver's license.
• Work well with people and be a team player.
• Some overtime and on call duties at times.
• Experience with Microsoft Word, Excel, Outlook, data entry and phone etiquette.

Responsibilities

• Answer phones in a professional manner for homeowners, tenants, vendors, and realtors.
• Assist with routing and dispatching of technicians.
• Prepare and present quotes to clients.
• Data entry and inventory tracking.
• Communicate with clients and vendors via email/text professionally.
• Maintain fast-paced workflows and multi-task across tasks.

Skills

People skills

Team player

Multi-tasking

Phone etiquette

Data entry

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Benefits:

• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance


• Bonus based on performance


• Competitive salary


• Dental insurance


• Employee discounts

Rebel AC & Plumbing has been in business for over 27 years here in Las Vegas, and we have an open position for an additional office staff member! Prior experience in the home services industries is a big plus.

Qualifications:

• Must have min 4-6 years experience.


• Able to pass drug test and background check.


• Must have valid driver's license.


• Work well with people.


• Team player.


• Some overtime and on call duties at times.


• Must have experience with Microsoft Word, Microsoft Excel, Outlook, general data entry, phone etiquette.

Looking for candidate with experience in the following type job duties:

• Experience in home services a plus, but not mandatory - call taking, dispatching, preparing quotes, some data entry.


• Answer phones in professional manner courteous manner for - home owners, tenants, vendors, realtors.


• Assist with routing and dispatching of technicians.


• Correspond with clients and vendors via email / text in professional manner.


• Assist with inventory counts and tracking.


• Assist with preparing and presenting quotes to clients.


• Lite experience with Excel.


• Able to handle fast paced environment.


• Multi-Tasking abilities.

Benefits:

• Ongoing training.


• Paid Vacations.


• Paid Holidays.


• Discounted company services in Hvac & plumbing.


• Program for 100% paid medical, dental, vision, life insurance.


• Weekly pay with direct deposit.


• Opportunities for bonuses and advancement.