Customer Service/Office Clerk/Front End Manager

Piggly Wiggly, LLC; Ladson (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

Piggly Wiggly, LLC is seeking a part-time Customer Service Office Clerk in Ladson, SC to perform administrative and clerical tasks in support of our offices and front end. You will handle duties from the customer service area to basic bookkeeping, ensuring smooth operations with reliable communication.

The ideal candidate is reliable, hardworking and familiar with office equipment. Nights and weekends availability is expected to cover front-end operations as needed.

Qualifications

• Experience in customer service.
• Reliable and hardworking with great communication skills.
• Familiar with office equipment and procedures.

Responsibilities

• Provide excellent customer service at the front-end counter.
• Manage a team of office workers to ensure smooth front-end operations.
• Maintain files and records so they remain updated and easily accessible.
• Answer the phone to take messages or redirect calls to appropriate colleagues.
• Utilize office equipment and computers for word processing and spreadsheet creation.
• Undertake basic bookkeeping tasks such as verifying money and reconciling tills.
• Perform office compliance procedures on a regular basis.
• Monitor stocks of office supplies and reorder when needed.
• Perform other office duties as assigned by the Store Manager.
• Office Managers and Office Workers may assist front-end operations in the absence of Front-End Managers.

Skills

Customer service

Communication skills

Reliability

Team coordination

Job description

Piggly Wiggly is a fast paced, customer service focused industry. All employees must be able to perform their duties while providing excellent customer service. Smiles and a good attitude are considered part of the uniform. If you have these qualities, we encourage you to put in an application. In the retail world, we are always looking for qualified candidates.

We are looking for a competent Customer Service Office clerks to perform various administrative and clerical tasks to support our offices and front end. You will undertake a variety of activities in the office ranging from running the customer service area (Western Union, Lottery, Bill Payment, etc.) to bookkeeping and reports.

An effective Office Clerk has the ability to work diligently to help maintain smooth office operations. You must be reliable and hardworking with great communication skills. The ideal candidate will also be familiar with office equipment and procedures.

Responsibilities include:

• ***Effectively and efficiently provide excellent customer service. A lot of an Office Clerk's time will be spent at the customer service counter.
• Successfully manage a team of office workers to provide smooth front-end operations
• Maintain files and records so they remain updated and easily accessible
• Answer the phone to take messages or redirect calls to appropriate colleagues
• Utilize office appliances such as photocopiers, printers, etc., and computers for word processing, spreadsheet creation, etc.
• Undertake basic bookkeeping tasks such as verifying money, reconciling tills, and preparing deposits.
• Perform office compliance procedures on a regular basis (monthly, quarterly, etc.)
• Monitor stocks of office supplies (paper clips, stationery, etc.) and reorder when needed
• Perform other office duties as assigned by the Store Manager
• ***Office Managers and Office Workers are additionally responsible for the front-end operation in the absence of the Front-End Managers.

This position is part-time with comparable pay. Must be able to work nights and weekends. NO PHONE CALLS PLEASE.