Overview
Piggly Wiggly is seeking Cashier Associates, both full- and part-time, who enjoy serving customers and providing excellent, courteous, and prompt customer service. The ideal candidate will have experience in grocery retail, food prep, and clean-up, and be able to work in a fast-paced environment while maintaining safety, attention to detail, and a high level of service.
We are a locally owned full-service grocery store. Our mission is to provide accessible, reliable, and safe products and services to our communities through prudent business decisions. We pride ourselves on great customer service, community connection, integrity, respect, and readiness to serve, adapt, learn, and grow.
The company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Background screenings and drug testing are conducted. This employer participates in E-Verify.
Responsibilities
- Arrive at the workstation on time, appropriately groomed, dressed, and ready to work; work all scheduled shifts and attend required training courses and meetings.
- Greet, engage, and assist customers visibly and proactively.
- Process every customer transaction through the check lane quickly, accurately, and efficiently, ensuring that every item is scanned.
- Understand the Point of Sale (POS) system and handle tenders (Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, coupons) and checkout procedures per policy.
- Adhere to cash-handling limits and work to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to Management or Pricing/Scan Coordinator.
- Follow policies for rewards programs, gift cards, and coupons; stay current with ads.
- Adhere to food safety regulations and maintain a clean, orderly work area.
- Assist with inventory management and restocking.
- Reinforce safety programs, identify unsafe conditions, and notify management of issues.
- Practice preventive maintenance by inspecting equipment and reporting repairs.
- Create an environment where customers feel welcome and informed about products within the department and store.
- Adhere to all local, state, and federal laws and company guidelines.
- Perform other duties as assigned, including stocking and cleaning.
Knowledge, Skills, and Abilities
- Ability to communicate with associates and guests to provide excellent Customer Service, including greeting customers, answering questions, offering assistance, and providing information and recommendations.
- Properly handle, prepare, transport, and store products in compliance with safety guidelines and company policies.
- Ability to read, count, and write to complete documentation accurately.
- Ability to move or handle merchandise, generally weighing 0-50 pounds, occasionally up to 100 pounds (with or without accommodation).
- Ability to stand and/or bend for duration of shift (with or without accommodation).
- Understanding of and compliance with company quality goals.
- Ability to work varied hours/days as business dictates.
Qualifications
- High School Diploma or equivalent (preferred).
- Customer service experience.
- Ability to handle stressful situations and effective communication skills.
- Knowledge of basic math (counting, addition, subtraction).
- Prior experience as a Bagger or Courtesy Clerk (preferred).
- Experience handling monetary transactions and/or customer service experience.
- Strong communication skills.
- Ability to work varied hours/days as business dictates.
- Understanding of and compliance with company quality goals.
Pay & Benefits
Pay range varies by work area. Benefits for eligible positions may include health insurance, paid time off, vision, dental, life insurance, Teladoc, and 401K. Shift availability includes Full-time up to 40 hours and Part-time up to 20 hours, varying by location and work area. Schedules may include Monday through Sunday; weekends as needed.
Work Location
In person.