Office Worker/Customer Service

Piggly Wiggly, LLC; Port Royal (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Full-Time

Part-Time

Job summary

Piggly Wiggly LLC is seeking an Office Worker to act as a versatile hub for both guests and management. The role blends customer service with essential administrative tasks, including handling monetary transactions and frontline operations, while ensuring smooth store functioning.

Applicants should be reliable, communicate well, and be comfortable with basic Word/Excel tasks. Flexible scheduling, including nights and weekends, is required, with opportunities for growth in retail office

Qualifications

• Reliable, independent worker capable of handling monetary reports.
• Strong interpersonal skills for guest interactions and phone etiquette.
• Familiar with basic office software and standard office equipment.
• Flexible schedule including nights and weekends.
• Comfortable handling cash and sensitive transactions with integrity.

Responsibilities

• Manage service counter as primary contact for transactions (Western Union, Bill Pay, Lottery, Money Orders, refunds).
• Perform basic bookkeeping tasks: verify currency, reconcile tills, prepare bank deposits.
• Lead front-end operations in the absence of Front-End Manager.
• Answer and redirect store phone calls, take messages, use office equipment for word processing and spreadsheets.
• Support back-office with clerical and organizational duties.

Skills

Reliability

Communication

Technical aptitude

Flexibility

Cash handling

Tools

Word/Excel

Job description

Office Worker | Piggly Wiggly

The Role: The Multi-Tasking Hub of the Store

As an Office Worker, you are the versatile "go-to" person for both our guests and our management team. This role is a dynamic blend of high-level customer service and essential administrative support. Whether you are processing a Western Union transfer, reconciling a till, or stepping up to lead the front-end, your diligence ensures our store operations remain smooth and professional.

Key Responsibilities

• Customer Service Center: Manage the service counter as the primary point of contact for specialized transactions, including Western Union, Bill Pay, Lottery, Money Orders, and guest refunds.
• Financial Support: Perform basic bookkeeping tasks such as verifying currency, reconciling cash tills, and preparing bank deposits with high accuracy.
• Front-End Leadership: Take responsibility for front-end operations and team coordination in the absence of the Front-End Manager.
• Administrative Tasks: Answer and redirect store phone calls, take accurate messages, and utilize office equipment (computers, printers, photocopiers) for word processing and spreadsheets.
• Operational Support: Undertake various clerical and organizational duties as assigned by the Store or Office Manager to keep the back-office efficient.

What We're Looking For:

• Reliability & Hard Work: A dedicated professional who can work independently and handle the responsibility of monetary reports.
• Great Communicators: Strong interpersonal skills are required for both phone etiquette and face-to-face guest interactions.
• Technical Aptitude: Familiarity with office procedures, basic computer software (Word/Excel), and standard office appliances.
• Flexibility: Must be able to work a schedule that includes nights and weekends.
• Accountability: Someone comfortable handling cash and sensitive transactions with total integrity.

Why Join the Piggly Wiggly Office Team?

• Flexible Options: We offer both Full-Time and Part-Time positions to fit your schedule.
• Competitive Pay: Comparable wages that reflect your administrative skill and responsibility.
• Career Growth: Gain valuable experience in retail management, bookkeeping, and professional office operations.