Customer Service & Merchandising Specialist

H.E.B.; Willis (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H.E.B. in Willis, TX is seeking a Customer Service Specialist to keep the department stocked and welcoming while delivering outstanding service.

You will stock, rotate products, assist with inventory, and maintain safety and sanitation standards to ensure freshness and presentation for customers. You will interact with shoppers, answer questions, help with product selections, and use suggestive selling to support department goals.

Qualifications

• Strong customer service skills - Required
• Reading and writing skills - Required
• Planning and organizing skills - Required
• Communication and interpersonal skills - Required
• HS Diploma or GED or equivalent - Required
• Completion of Company Orientation and Safety Training - Required
• Age Requirement: 18+
• 1+ years of experience - Required

Responsibilities

• Stocks and rotates items; assists with inventory control and packing/unloading
• Maintains food safety, sanitation, and shelf integrity; prepares signage and displays
• Provides superior customer service and assists customers with product selection
• Uses suggestive selling techniques to meet customer needs and increase department sales
• Cleans and sanitizes sales floor, display cases, prep areas, and equipment

Skills

Customer service

Reading

Writing

Planning

Communication

Education

HS Diploma or GED or equivalent

Job description

H.E.B. in Willis, TX is seeking a Customer Service Specialist to keep the department stocked and welcoming while delivering outstanding service.

You will stock, rotate products, assist with inventory, and maintain safety and sanitation standards to ensure freshness and presentation for customers. You will interact with shoppers, answer questions, help with product selections, and use suggestive selling to support department goals.