Customer Service & Merchandising Associate

Michaels Stores; City of Middletown (NY); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Healthcare benefits

Dental and vision coverage

Tuition assistance

Job summary

Michaels Stores in Middletown, OH is seeking a team member to deliver friendly customer service, help customers find products, and ensure a fast checkout experience. You will participate in stocking, merchandising, and omni-channel tasks like Buy Online Pickup in Store and Ship From Store, while upholding store recovery standards.

Strong emphasis on customer interaction, product knowledge, and teamwork. Flexible roles include cross-training in framing and related duties, with opportunities for

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Deliver friendly customer service and assist customers in-store.
• Provide fast, accurate checkout experience and handle cash to standards.
• Assist with BOPIS/SFS processes and truck unloading duties.
• Maintain in-stock shelves and participate in planograms (POGs).
• Promote rewards program enrollment and educate on products.

Skills

Customer service

Retail experience

Job description

Michaels Stores in Middletown, OH is seeking a team member to deliver friendly customer service, help customers find products, and ensure a fast checkout experience. You will participate in stocking, merchandising, and omni-channel tasks like Buy Online Pickup in Store and Ship From Store, while upholding store recovery standards.

Strong emphasis on customer interaction, product knowledge, and teamwork. Flexible roles include cross-training in framing and related duties, with opportunities for