Customer Service Manager - State Farm Agent Team Member (Property and Casualty Insurance Focus)

Coreen Lerwick - State Farm Agent; Spearfish (SD); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Simple IRA

Paid time off

Flexible hours

Growth opportunities

Make a difference in the community

Confidence building and career growth

Rewards and benefits

Job summary

Coreen Lerwick - State Farm Agent in Spearfish, SD is hiring a part-time Customer Service Manager focused on Property and Casualty Insurance. You will establish relationships, respond to inquiries, process policy changes, and help with billing, claims, and transfers.

Join a busy, growth‑oriented agency offering a Simple IRA, paid time off, flexible hours, and advancement opportunities. The ideal candidate communicates clearly, is self‑motivated, and can learn computer systems and obtain Personal

Qualifications

• Excellent communication skills - written, verbal and listening.
• Self-motivated and proactive.
• Problem solving and customer service orientation.
• Able to learn computer functions and use basic software.
• Ability to multi-task in a busy office environment.
• Personal Lines Licenses (must be able to obtain).
• Position may require irregular working hours.
• Bachelor's degree preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance, coverages, policy changes, transfers, claims, and billing.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Communication skills

Self-motivated

Problem solving

Customer service

Learn computer functions

Multi-tasking

Relate to customers

Personal Lines license (obtainable)

Irregular hours

Bachelor's degree preferred

Education

Bachelor's degree preferred

Tools

CRM software

Job description

Future Opening: Customer Service Manager - State Farm Agent Team Member (Property and Casualty Insurance Focus)

Position Overview

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Simple IRA
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• Make a difference in your community every day
• Gain confidence and grow your career
• Earn benefits and rewards that are second to none

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Ability to multi-task
• Ability to effectively relate to a customer
• Personal Lines Licenses (must be able to obtain)
• Position may require irregular working hours
• Bachelor's degree preferred

Compensation: 25000+

We're Hiring!

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having afun, energetic environment that is an enjoyable place to work. Our team works hardto reach our goalstogether as a teamand have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Coreen Lerwick - State Farm Agent may be the right fit for you!

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Spearfish, SD .
• I have been a State Farm agent since 1985.
• I am a proud graduate of Black Hills State.
• We currently have 3 team members at our agency.
• Our agency has received awards including: Ambassador Travel, Legion of Honor, Crystal Excellence Award, and National Quality Award