Receptionist - State Farm Agent Team Member

Scott Holdridge - State Farm Agent; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Flexible hours

Growth opportunities

Job summary

Scott Holdridge - State Farm Agent in St. Louis, MO is seeking a Receptionist to join their team. The role focuses on delivering exceptional customer service, building relationships, and supporting marketing efforts for the agency.

The position offers opportunities for growth within a busy, established State Farm agency located in The Benton Park Neighborhood. A strong team, flexible hours, and a commitment to customer service are emphasized.

Qualifications

• We are seeking an energetic individual with excellent customer service and communication skills.
• Ability to build relationships and educate customers about insurance options.
• Comfort with basic marketing activities and social media support.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service for inquiries on insurance options, coverage, quotes, and billing.
• Educate customers using a needs-based review process about insurance options.
• Assist in managing the website and social media content.
• Maintain a strong work ethic and commitment to success.

Skills

Interpersonal skills

Communication skills

Organizational skills

Self-motivated

Detail oriented

Team player

Multitasking

Marketing interest

Windows proficiency

Licensing prerequisites

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Tools

Windows

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Receptionist - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to help manage the website and social media content.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Achieve mutually agreed upon marketing goals
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hardto reach our goalstogether as a teamand have fun while we are doing it! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit andhave a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in The Benton Park Neighborhood in South City.
• I have been a State Farm agent since 2005.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
• I am a proud graduate of University of Missouri.
• We currently have 5 team members at our agency.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Silver Scroll, Golden Triangle, and Bronze Tablet