Customer Service Manager - State Farm Agent Team Member

Thomascfrench; Pennsylvania; On-site; Full time

Job summary

Join a dynamic team as an Agent Team Member where you will provide exceptional customer service and support clients in navigating insurance and financial products. This role offers the opportunity to build lasting relationships while helping individuals manage everyday risks and achieve their dreams. With a focus on personal growth and community impact, you will enjoy a supportive work environment that encourages advancement. If you are enthusiastic, customer-oriented, and ready to make a difference, this position could be the perfect fit for you.

Benefits

401K

Health benefits

Profit sharing

Paid time off

Valuable experience

Growth potential

Qualifications

• Must be able to obtain a Property and Casualty license.
• Strong communication and organizational skills are essential.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service.
• Respond to inquiries regarding insurance and claims.

Skills

Customer Service

Communication Skills

Organizational Skills

Teamwork

Multi-tasking

Marketing

Computer Skills

Property and Casualty License

Job description

Full Time in Paoli, PA

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• 401K
• Hourly pay
• Health benefits
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $15.00 - $25.00 per hour

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.