Customer Service Manager - State Farm Agent Team Member

Fourstatesinsurance; Kansas; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Group Life Insurance Benefits

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Job summary

A local insurance agency in Galena, KS is seeking a Customer Service Manager to enhance customer relationships and deliver exceptional service. The ideal candidate will have excellent communication skills, be self-motivated, and eager to grow within the team. Compensation ranges from $40,000 to $60,000 annually, with opportunities for advancement and additional benefits.

Qualifications

• Motivated self-starter who thrives in a fast-paced environment.
• Ability to work in a team environment.
• Ability to effectively relate to a customer.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.
• Maintain a strong work ethic with total commitment to success.

Skills

Excellent communication skills

Organizational skills

Self-motivated

People-oriented

Dedicated to customer service

Job description

Overview

Full Time in Galena, KS

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Group Life Insurance Benefits
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Compensation

Compensation $40,000.00 - $60,000.00 per year

Important Notices

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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