Customer Service Manager – Children’s Lighthouse Parker

Children's Lighthouse Parker; Parker (CO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Competitive salary

Opportunity for advancement

Job summary

Children's Lighthouse Parker is seeking a warm, energetic Customer Service Manager to join our leadership team. You will build relationships with families and create exceptional experiences during tours and enrollment.

The ideal candidate has strong communication skills, a positive attitude, and experience in childcare or customer service. Join us for a competitive salary, benefits like 401(k), and a supportive work environment where you can make a meaningful impact in children's lives.

Qualifications

• Experience in childcare, education, hospitality, sales, or customer service preferred.
• Comfortable using computers, email, and office software.
• Passion for working with families and children.

Responsibilities

• Greet and assist prospective and current families.
• Lead tours and help families through the enrollment process.
• Support family retention and customer satisfaction initiatives.

Skills

Strong communication and customer service skills

Friendly, positive, and professional attitude

Excellent organization and multitasking abilities

Job description

Children’s Lighthouse Parker is looking for a warm, energetic, and highly organized Customer Service Manager to join our leadership team! This role is perfect for someone who loves building relationships, helping families, and creating an exceptional experience from the very first tour through enrollment and beyond.

Benefits

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement

What You’ll Do

• Greet and assist prospective and current families
• Lead tours and help families through the enrollment process
• Answer phones, emails, and parent inquiries professionally and promptly
• Support family retention and customer satisfaction initiativesMaintain student records and enrollment documentation
• Assist with marketing, community outreach, and events
• Support center leadership with administrative and operational tasks
• Create a welcoming, positive, and professional front-office environment

What We’re Looking For

• Strong communication and customer service skills
• Friendly, positive, and professional attitude
• Excellent organization and multitasking abilities
• Experience in childcare, education, hospitality, sales, or customer service preferred
• Comfortable using computers, email, and office software
• Passion for working with families and children

Why Join Children’s Lighthouse

• Supportive and family-focused work environment
• Opportunity to make a meaningful impact in children’s lives
• Professional growth opportunities
• Competitive pay based on experience
• Positive team culture