Enrollment & Family Experience Manager

Children's Lighthouse Parker; Parker (CO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Competitive salary

Opportunity for advancement

Job summary

Children's Lighthouse Parker is seeking a warm, energetic Customer Service Manager to join our leadership team. You will build relationships with families and create exceptional experiences during tours and enrollment.

The ideal candidate has strong communication skills, a positive attitude, and experience in childcare or customer service. Join us for a competitive salary, benefits like 401(k), and a supportive work environment where you can make a meaningful impact in children's lives.

Qualifications

• Experience in childcare, education, hospitality, sales, or customer service preferred.
• Comfortable using computers, email, and office software.
• Passion for working with families and children.

Responsibilities

• Greet and assist prospective and current families.
• Lead tours and help families through the enrollment process.
• Support family retention and customer satisfaction initiatives.

Skills

Strong communication and customer service skills

Friendly, positive, and professional attitude

Excellent organization and multitasking abilities

Job description

Children's Lighthouse Parker is seeking a warm, energetic Customer Service Manager to join our leadership team. You will build relationships with families and create exceptional experiences during tours and enrollment.

The ideal candidate has strong communication skills, a positive attitude, and experience in childcare or customer service. Join us for a competitive salary, benefits like 401(k), and a supportive work environment where you can make a meaningful impact in children's lives.