Customer Service / Lot Attendant

U-Haul; Augusta (GA); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company in the moving and transportation industry seeks customer service representatives in Augusta, Georgia. Responsibilities include assisting customers, managing rentals using U-Scan technology, and maintaining equipment safety. Successful candidates will enjoy career advancement opportunities and generous benefits, including health insurance and stock options.

Benefits

Comprehensive health insurance

Employee Stock Ownership Plan (ESOP)

401(k) Savings Plan

Gym reimbursement programs

Mindset App reimbursement

Qualifications

• Valid driver’s license with a good driving record.
• Ability to lift equipment weighing at least 50 lbs.
• Willingness to work in a moderate-risk environment.

Responsibilities

• Assist customers with products and services.
• Utilize U-Scan technology for managing rentals.
• Move and hook up U-Haul trucks and trailers.

Skills

Customer Service

Physical fitness

Safety awareness

Education

High school diploma or equivalent

Job description

Employer Industry: Moving and Transportation Services

Why consider this job opportunity:
- Salary up to $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification
- $100 hiring bonus available
- Opportunities for career advancement within a stable work environment
- Comprehensive benefits including health insurance, dental and vision plans, and life insurance
- Access to wellness programs such as gym reimbursement and Mindset App reimbursement
- Employee Stock Ownership Plan (ESOP) and 401(k) Savings Plan available

What to Expect (Job Responsibilities):
- Assist customers both inside and outside the U-Haul center with products and services
- Utilize smartphone-based U-Scan technology to manage rentals and inventory
- Move and hook up U-Haul trucks and trailers while ensuring equipment cleanliness and safety
- Answer customer inquiries and prepare rental invoices for returned equipment
- Participate in ongoing training and education through U-Haul University

What is Required (Qualifications):
- Valid driver’s license with a good driving record
- High school diploma or equivalent
- Ability to perform physical tasks including lifting equipment weighing at least 50 lbs
- Willingness to work in a moderate-risk environment with safety precautions
- Availability for hands-on working interviews

How to Stand Out (Preferred Qualifications):
- Experience working in customer service or a related field
- Familiarity with equipment maintenance or inspections
- Ability to drive a forklift (certification offered through U-Haul upon employment)
- Willingness to obtain certification for filling propane tanks (training provided)
- Interest in ongoing professional development and training opportunities

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About the company

U-Haul is an American moving equipment and storage rental company, based in Phoenix, Arizona, that has been in operation since 1945. U-Haul is the largest installer of permanent trailer hitches in the automotive aftermarket industry and is the largest retailer of propane in the U.S.

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