Part Time Customer Service/Lot Attendant

Uhaul; Warren (OH); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking company as a Customer Service Representative, where your friendly demeanor and dedication to helping others will shine. In this dynamic role, you'll be the face of exceptional service, assisting customers with their needs while utilizing cutting-edge technology. Enjoy a supportive team environment and the opportunity for career growth. With immediate start options and attractive bonuses, this position offers both stability and the chance to make a real difference in customers' journeys. If you're passionate about service and eager to learn, this role is perfect for you!

Benefits

Career Stability

Opportunities for Advancement

Health Insurance & Prescription Plans

Paid Holidays, Vacation, and Sick Days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

Discounts on Apple Products

LifeLock Identity Theft Protection

Critical Illness/Group Accident Insurance

Qualifications

• Valid driver's license and good driving record required.
• Must be available for weekends and holidays.

Responsibilities

• Assist customers with U-Haul products and services.
• Use smartphone technology to manage rentals and inventory.
• Clean and inspect equipment, including checking fluid levels.

Skills

Customer Service

Computer Knowledge

Flexibility

Education

High School Diploma or Equivalent

Tools

U-Scan Technology

Forklift

Job description

Location:

644 Main Ave SW, Warren, Ohio 44483 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment, as well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s SmartDollar Program

Customer Service Representative Responsibilities:

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.
• Available Part Time (Hours per week may vary, based on business needs).
• Must be available, Weekends and Holidays.
• Able to be flexible with inside and outside duties (Part of the duties is to sanitize the trucks).
• Customer Service and Computer knowledge.

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May