Part Time Customer Service/Lot Attendant

Uhaul; Akron (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking friendly and motivated individuals to join their team as Customer Service Representatives. In this dynamic role, you'll be the face of exceptional service, assisting customers with their needs and ensuring smooth operations at the U-Haul center. With on-the-job training, you will utilize up-to-date technology to manage rentals, inspect equipment, and provide vital support to customers. The company offers a welcoming environment with opportunities for advancement and various bonuses, making it an exciting place to kickstart your career in customer service.

Benefits

Career Stability

Opportunities for Advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health Insurance & Prescription Plans

Paid Holidays, Vacation, and Sick Days

Life Insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on Apple Products and Hotels

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent required.

Responsibilities

• Assist customers with U-Haul products and services.
• Use smartphone-based technology for rentals and inventory management.
• Clean and inspect equipment and prepare rental invoices.

Skills

Customer Service

Problem Solving

Communication

Education

High School Diploma or Equivalent

Tools

U-Scan Technology

Forklift (Certification Offered)

Job description

Location:

1570 V Odom Blvd, Akron, Ohio 44320 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment, as well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s SmartDollar Program

Customer Service Representative Responsibilities:

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals.