Customer Service & Logistics Coordinator

The Overhead Door; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

A door manufacturing company is looking for a Customer Service Representative in Lithia Springs, GA. The role involves handling customer requests, performing order entries, and maintaining communication with plant departments. Applicants should have 1-3 years of customer service experience, with strong communication skills and the ability to work in a fast-paced environment. A High School Diploma or GED is required, as well as basic math skills and a willingness to learn about products and processes.

Qualifications

• 1-3 years experience in customer service, preferably in the door industry.
• Excellent verbal and written communication skills.
• Willingness to learn about the products and processes.

Responsibilities

• Perform clerical work such as answering and screening calls.
• Respond to customer requests and perform order entries.
• Act as a liaison between sales center and plant departments.

Skills

Customer service experience

Telephone communication skills

Problem solving

Attention to detail

Basic math skills

Education

High School Diploma or GED

Tools

MS Word

Excel

Access

Lotus Notes

Job description

A door manufacturing company is looking for a Customer Service Representative in Lithia Springs, GA. The role involves handling customer requests, performing order entries, and maintaining communication with plant departments. Applicants should have 1-3 years of customer service experience, with strong communication skills and the ability to work in a fast-paced environment. A High School Diploma or GED is required, as well as basic math skills and a willingness to learn about products and processes.