Logistics Coordinator

Shieldtec; Buford (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

Shieldtec is seeking an experienced professional in Buford, Georgia, to manage customer requirements and monitor deliveries. The ideal candidate should have an Associate’s degree (preferred) and strong MRP/ERP knowledge. Responsibilities include creating sales orders in SAP, coordinating delivery dates, and ensuring superior customer service. The role demands excellent communication skills, problem-solving abilities, and travel availability. Join us to enhance our SCM KPIs and improve work processes.

Qualifications

• Associate’s Degree preferred but not required.
• Strong MRP/ERP knowledge and experience.
• Excellent communication and leadership skills.

Responsibilities

• Managing and monitoring customer requirements.
• Creating sales orders and schedule agreements in SAP.
• Coordinating delivery dates and quantities internally.

Skills

MRP/ERP knowledge

Problem Solving

Organizational skills

Communication skills

Customer service capabilities

Education

Associate’s Degree

Tools

SAP

MS-Office

Job description

• Associate’s Degree preferred but not required.

Skills and Training

• Strong MRP/ERP knowledge and experience
• Problem Solving and Decision-Making.
• Strong computer and organizational skills, good written and verbal skills.
• Excellent communication, leadership, and organizational skills as well as a keen eye for detail
• Solution-oriented mindset
• Strong customer service capabilities

Essential Functions Required for Job

• Managing and monitoring the customer’s requirements, including any fluctuations in their releases
• Managing customer portals (shortage tickets, pilot tickets, surveys, contact updates, disputes, etc.)
• Maintaining contact with customers in order to coordinate requirements, delivery dates and complaints
• Monitoring and entering deliveries, dates and quantities in SAP
• Coordinating delivery dates and quantities internally with the MRP PP/MM Controller
• Coordinate problem solving activities in response to customer logistics complaints
• Monitoring and correcting cumulative shipped quantities
• Creating sales orders and schedule agreements in SAP
• Creating financial invoices in SAP as needed
• Monitoring and maintaining the master data in coordination with SCM and Sales
• Helping to improve and standardize work processes
• Responsible for achieving SCM KPIs
• Travel availability

Within the company and Externally

• All Internal Departments
• All Customers

Workplace Equipment & Systems

• General Office Equipment, SAP, MS-Office, VPN and Customer Portals

Physical Requirements

• Lifting
• Repeated Hand Motion
• Uncontrolled/Controlled temperatures: heat/cold, offices/labs
• Exposure to Noise, Dust, Oil/Solvent Fumes, Fiber Glass