Customer Service & Loan Solutions Specialist

Security Finance; West Columbia (SC); On-site; Full time

Benefits offered by this job

Company paid Health insurance

Competitive 401(k) with match

Paid holidays and vacation

Profit Sharing

Closed on Sundays

Job summary

A financial services company located in West Columbia, SC is seeking a customer service representative. The role involves providing exceptional service, ensuring compliance with lending regulations, and managing office cash. Candidates must be 18 or older with a valid driver's license and are preferred to have collections experience. The position offers competitive compensation and a full benefits package, including health insurance and a 401(k) match.

Qualifications

• 18 years of age or older.
• Valid driver's license with an acceptable record.
• Ability to pass a criminal background check.

Responsibilities

• Provide exceptional customer service.
• Maintain office cash with accuracy and security.
• Achieve account gain through effective customer solicitation.

Skills

Exceptional customer service

Loan judgment

Collections experience

Job description

0497-07-West Columbia SC
West Columbia, SC 291696336, USA

Description

Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment.

• Providing exceptional customer service
• Maintaining office cash with accuracy and security
• Achieving account gain through proven loan judgment and effective customer solicitation
• Ensuring compliance with state and federal lending regulations and Company policies
• Ensuring prompt completion of loan applications
• Ensuring compliance with company record keeping procedures

Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package.

• Company paid Health insurance (employee only)
• Competitive 401(k) with match
• Life and Dental benefits
• Paid holidays and vacation
• Profit Sharing
• Closed on Sundays

Job Requirements

• 18 years of age or older
• Valid driver’s license, acceptable driving record and reliable transportation
• Ability to pass a criminal background check
• Collections experience (direct first party collections/skip tracing) preferred
• Ability to be working on the phone for the majority of the day
• Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.