Customer Service Loader

Plumbers Supply Co.; Louisville, Northern (KY, KY); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Paid holidays

Paid time off

Life insurance

Short and long-term disability

Wellness program

401K with company match

Opportunities for professional growth

Job summary

Plumbers Supply Co. in Louisville, KY seeks a Customer Service/Loader for our Bishop Lane location. You will deliver and stage orders, assist customers, and help keep the warehouse organized and safe.

Responsibilities include loading orders, operating RF scanners and forklifts, and updating ERP records while delivering excellent service. This role suits a motivated team player with reliability and physical stamina.

Qualifications

• High School Diploma or GED equivalent.
• 0-1 year of experience in a warehouse environment preferred.
• Forklift certification (training provided on-site).
• Strong customer service skills with the ability to interact professionally and courteously.
• Physical stamina to stand, walk, and lift up to 75 lbs with assistance.
• A proactive attitude and ability to multitask in a fast-paced environment.

Responsibilities

• Customer Interaction: Locate and load customer orders onto vehicles or trailers, ensuring accuracy and meeting customer needs.
• Operational Support: Deliver completed orders to the Will Call Counter and Drive-Thru areas and stage products for loading or delivery.
• Inventory Management: Pick products using an RF scanner, update inventory in ERP systems, and maintain proper records to ensure inventory control.
• Equipment Operation: Safely operate forklifts and other material handling equipment, following all prescribed methods and safety procedures.
• Warehouse Maintenance: Keep the warehouse accessible and safe for employees, customers, and visitors by adhering to cleanliness and organization standards.

Skills

Customer service

Multitasking

Education

High School Diploma or GED

Tools

RF Scanner

ERP system

Forklift

Job description

Join Plumbers Supply Co, a leading provider in the plumbing and heating industry, as a Customer Service/Loader at our Bishop Lane location.

THIS IS US: We're committed to operational efficiency and exceptional customer service, ensuring that every order is delivered accurately and on time.

We value:

• Outstanding customer service and reliability in managing order pickups and deliveries.
• Efficiency and attention to detail in warehouse operations.
• A collaborative and proactive approach to problem-solving.

DOES THIS SOUND LIKE YOU?

Your ideal job is: Delivering and staging orders while maintaining a clean and organized warehouse environment, ensuring customer satisfaction every step of the way.

You enjoy: Interacting with customers, solving logistical challenges, and working in a dynamic, team-oriented environment.

You should stop reading if: You prefer a sedentary role with minimal customer interaction.

WHAT YOU'LL ACTUALLY BE DOING:

• Customer Interaction: Locate and load customer orders onto vehicles or trailers, ensuring accuracy and meeting customer needs.
• Operational Support: Deliver completed orders to the Will Call Counter and Drive-Thru areas and stage products for loading or delivery.
• Inventory Management: Pick products using an RF scanner, update inventory in ERP systems, and maintain proper records to ensure inventory control.
• Equipment Operation: Safely operate forklifts and other material handling equipment, following all prescribed methods and safety procedures.
• Warehouse Maintenance: Keep the warehouse accessible and safe for employees, customers, and visitors by adhering to cleanliness and organization standards.

OUR MUST HAVES:

• High School Diploma or GED equivalent.
• 0-1 year of experience in a warehouse environment preferred.
• Forklift certification (training provided on-site).
• Strong customer service skills with the ability to interact professionally and courteously.
• Physical stamina to stand, walk, and lift up to 75 lbs with assistance.
• A proactive attitude and ability to multitask in a fast-paced environment.

Plumbers Supply Co offers a competitive salary and benefits package,

BENEFITS:

• health insurance
• dental and vision insurance
• paid holidays
• paid time off
• life insurance
• short and long-term disability
• a robust wellness program
• 401K with company match
• opportunities for professional growth

Ready to contribute to our exceptional customer service?