Customer Service Leadership Trainee Fast-Track to Management

Uline Inc.; Kenosha (WI); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Tuition Assistance

Paid holidays

Generous paid time off

On-site fitness center

Café and on-site facilities

Job summary

Uline, a family-owned leader in shipping and packaging, seeks a Customer Service Management Trainee in Kenosha, WI. You’ll gain on-the-job leadership skills in our on-site call center and empower reps to deliver legendary customer service.

This full-time role pays $29–$34 per hour with varied shifts. Benefits include health insurance, 401(k) with 6% employer match, tuition assistance, paid holidays, generous PTO, and access to an on-site fitness center.

Qualifications

• Bachelor’s degree required.
• Strong track record of customer-focused service, teamwork, and attention to detail.
• Prior leadership/management experience is a plus.

Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals and evaluating performance.
• Review department procedures and standards to identify areas for improvement.

Skills

Customer service leadership

Teamwork

Attention to detail

Education

Bachelor’s degree

Job description

Uline, a family-owned leader in shipping and packaging, seeks a Customer Service Management Trainee in Kenosha, WI. You’ll gain on-the-job leadership skills in our on-site call center and empower reps to deliver legendary customer service.

This full-time role pays $29–$34 per hour with varied shifts. Benefits include health insurance, 401(k) with 6% employer match, tuition assistance, paid holidays, generous PTO, and access to an on-site fitness center.