Customer Service Lead - Front End & Merchandising

Dollar Tree

Greensboro (NC)

Presencial

USD 17.000 - 21.000

A tiempo parcial

14 días+

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Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Descripción de la vacante

Family Dollar is seeking a Customer Service Associate II to support daily store operations, including merchandising, cleanliness, and assisting customers. You will be cross-trained to operate the cash register and cover front-end duties as needed.

The role emphasizes providing a friendly, safe shopping experience, with responsibilities across receiving, stocking, transactions, and asset protection. Part-time hours with a strong emphasis on teamwork and integrity.

Formación

  • High school diploma or equivalent preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
  • Ability to follow instructions and interpret operational documents.
  • Must be able to lift 30–50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
  • Excellent customer service and relationship management skills required.
  • Strong organizational and communication skills required.
  • Strong problem-solving and decision-making skills required.
  • High level of integrity required.
  • Proficiency in basic math for cash handling.

Responsabilidades

  • Receiving merchandise, unloading trucks, and processing freight safely.
  • Merchandising and stocking as needed.
  • Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
  • Ensure a positive, safe, and respectful environment for customers and staff.
  • Manage sales transactions at the cash register.
  • Maintain security of cash and protect company assets.
  • Other duties as assigned.

Educación

High school diploma or equivalent

Descripción del empleo

Family Dollar is seeking a Customer Service Associate II to support daily store operations, including merchandising, cleanliness, and assisting customers. You will be cross-trained to operate the cash register and cover front-end duties as needed.

The role emphasizes providing a friendly, safe shopping experience, with responsibilities across receiving, stocking, transactions, and asset protection. Part-time hours with a strong emphasis on teamwork and integrity.

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