Customer Service Lead — Front End

Food Lion; Benson (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Food Lion in Benson, NC is seeking a Front End/Cashier to provide fast, friendly service while assisting customers and maintaining store standards. You will greet customers, scan items, process payments, and help keep the front end organized and welcoming.

Responsibilities include cash handling, bagging, and following all service standards. The role supports the Customer Service Manager and requires a neat appearance with Food Lion uniform and name badge.

Qualifications

• Experience delivering friendly customer service.
• Willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Scan customers' order and handle the payment transaction, per standard practice.
• Follow procedures for refunds and error correction and maintain cash control.
• Assist customers with To-Go orders and keep the front end area neat and clean.

Skills

Customer service

Cash handling

Multi-tasking

Communication

Retail computer skills

Education

High school diploma or equivalent

Tools

POS system

Job description

Food Lion in Benson, NC is seeking a Front End/Cashier to provide fast, friendly service while assisting customers and maintaining store standards. You will greet customers, scan items, process payments, and help keep the front end organized and welcoming.

Responsibilities include cash handling, bagging, and following all service standards. The role supports the Customer Service Manager and requires a neat appearance with Food Lion uniform and name badge.