Customer Service (KRCC - Perry County Outpatient)

Kentucky River Community Care; Hazard (KY); On-site; USD 28,000 - 36,000; Full time

Job summary

Kentucky River Community Care is seeking a Customer Service representative for a Regular Full-Time role at the Perry County Outpatient site. You will handle front-desk tasks, manage a multi-line phone system, and schedule appointments in an electronic medical record with several providers.

Requirements include a High School Diploma or GED and comfort using multiple computer systems. Hours are Monday–Friday, 8:00am–4:30pm, with standard benefits and on-site work.

Qualifications

• High School Diploma or GED required.
• Familiarity with multiple computer systems and a multi-line phone setup.

Responsibilities

• Multitask while answering a multi-line phone system.
• Schedule appointments in an electronic medical record with several providers.

Skills

Multi-line phone system

Multiple computer systems

Education

High School Diploma/GED

Job description

POSITION: Customer Service

WORKSITE: Kentucky River Community Care/Perry County Outpatient

EMPLOYMENT TYPE: Regular Full-Time

DEGREE/REQUIREMENTS: High School Diploma/GED

SPECIAL SKILLS: Knowledge of multiple computer systems and operating a multi-line phone system.

JOB DUTIES:

• Multitasking while answering a multi-line phone system.
• Scheduling appointments in an electronic medical record with several providers.

SHIFT/DAYS & WORK HOURS: Monday - Friday 8:00am - 4:30pm

Texting Privacy Policy and Information:

• Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
• Message frequency will vary depending on the application process.
• Msg & data rates may apply.
• OPT out at any time by texting "Stop".